FAQ

Frequently Asked Questions

General Questions

Solar Energy is the energy stored in sunlight. Traditionally, Solar Energy refers to the usable form of energy obtained by using rays of sunlight to generate heat or electricity. It is an infinitely renewable resource and unique for its ability to generate energy in the quietest, cleanest, and consistent manner. Nothing can beat the sun for being so cool!
Yes, our AlphaESS-Intelligent Solar Energy Management System comes with lithium-ion battery storage packs. The system will work during the day time using solar energy to run the home or business load and charges the batteries with free solar. In case of an outage during the daytime, there is a seamless transition from the Grid to the batteries to provide backup power. During night time, the system discharges the batteries throughout peak tariff time and does not allow the charging from the Grid when the rates are high. Instead, it waits till the Sun rises or low grid rate is available to charge the batteries. In case there is an outage expected in the night time then the system won’t discharge the batteries before that, keeping them fully charged to provide backup during load-shedding hours. You won’t have to do anything or ever worry about load shedding. Nothing is being done manually, as the AlphaESS keeps a record of outages and with machine learning of the load shedding patterns over time, it keeps batteries charged. It ensures you have maximum availability of power at all times.
In bright sunlight, a square foot of conventional photovoltaic panels yields around 10 watts of power. However, when shading, spacing and walkway arrangements are factored in, PV systems yield around 5 watts per square foot. That is a handy rule of thumb for roughly estimating area you might need. For example, a 1000 watt system may need 100 – 200 square feet of area. Required area varies according to the type of PV module used.
Solar system size requirement depends upon your home’s energy needs, available space and overall cost for components and installation. To get an estimate of the size of system for your needs, checkout our standard packages or call us at 042 111 112 886 to schedule a visit of our representative.
Yes, our AlphaESS-Intelligent Solar Energy Management System comes with lithium-ion battery storage packs. The system will work during the day time using solar energy to run the home or business load and charges the batteries with free solar. In case of an outage during the daytime, there is a seamless transition from the Grid to the batteries to provide backup power. During night time, the system discharges the batteries throughout peak tariff time and does not allow the charging from the Grid when the rates are high. Instead, it waits till the Sun rises or low grid rate is available to charge the batteries. In case there is an outage expected in the night time then the system won’t discharge the batteries before that, keeping them fully charged to provide backup during load-shedding hours. You won’t have to do anything or ever worry about load shedding. Nothing is being done manually, as the AlphaESS keeps a record of outages and with machine learning of the load shedding patterns over time, it keeps batteries charged. It ensures you have maximum availability of power at all times.

Questions about Alpha ESS

This is a very legitimate question and has been asked by many of our customers as they compare our batteries with other solar solution providers. Safety is our prime focus and that is why we provide reliable and the safest Lithium-ion chemistry. When it comes to lithium-ion batteries always consider the following things:
Metal Can Housing:
We use a metal can housing compared to others who use cheap alternatives such as cylindrical, polymer pouch or plastic cells. Metal Cans provide the highest physical protection by having a millimeter thick casing on each cell.
EMS:
AlphaESS has an energy management system that has the central control of the entire system. It protects the batteries because the software will not allow overcharging and exports the excess solar to the Grid. Other cheap alternatives do not have this software and cause the batteries to overcharge thus there is loss of energy.
BMS:
Every battery module comes with a battery management system. This is the front line software defense against electrical abuse. BMS monitors every parameter of the cells from their charging to the temperatures and ensures that the safe operating ranges are ever crossed. Safety in design has been always prioritized in our systems. Other companies have pirated BMS and do not have any fail safe operations thus suffering from incidents such as Batteries explosion and catching fire which does not only cause damage to the system, your property but could also be fatal.
Touch Safe:
Our system exposes no wires, vents or emits any fumes making it possible to be installed in areas frequented by children or toddlers. While other companies, no matter how much they claim their systems will add value to the interior design but in fact, that is a lie and they’d tell you at the time of the installation to install the system at a place which is not frequented by children. Other companies systems are not recommended to be installed in the living room or bedrooms because of excessive noise. They would also recommend you install it at a cool place to avoid heating of the batteries whereas our system has noiseless cooling technology, dust, and water-resistant certifications, and can be installed anywhere inside or outside the house.

Yes, our AlphaESS-Intelligent Solar Energy Management System comes with lithium-ion battery storage packs. The system will work during the day time using solar energy to run the home or business load and charges the batteries with free solar. In case of an outage during the daytime, there is a seamless transition from the Grid to the batteries to provide backup power. During night time, the system discharges the batteries throughout peak tariff time and does not allow the charging from the Grid when the rates are high. Instead, it waits till the Sun rises or low grid rate is available to charge the batteries. In case there is an outage expected in the night time then the system won’t discharge the batteries before that, keeping them fully charged to provide backup during load-shedding hours. You won’t have to do anything or ever worry about load shedding. Nothing is being done manually, as the AlphaESS keeps a record of outages and with machine learning of the load shedding patterns over time, it keeps batteries charged. It ensures you have maximum availability of power at all times.
In bright sunlight, a square foot of conventional photovoltaic panels yields around 10 watts of power. However, when shading, spacing and walkway arrangements are factored in, PV systems yield around 5 watts per square foot. That is a handy rule of thumb for roughly estimating area you might need. For example, a 1000 watt system may need 100 – 200 square feet of area. Required area varies according to the type of PV module used.
Solar system size requirement depends upon your home’s energy needs, available space and overall cost for components and installation. To get an estimate of the size of system for your needs, checkout our standard packages or call us at 042 111 112 886 to schedule a visit of our representative.
Yes, our AlphaESS-Intelligent Solar Energy Management System comes with lithium-ion battery storage packs. The system will work during the day time using solar energy to run the home or business load and charges the batteries with free solar. In case of an outage during the daytime, there is a seamless transition from the Grid to the batteries to provide backup power. During night time, the system discharges the batteries throughout peak tariff time and does not allow the charging from the Grid when the rates are high. Instead, it waits till the Sun rises or low grid rate is available to charge the batteries. In case there is an outage expected in the night time then the system won’t discharge the batteries before that, keeping them fully charged to provide backup during load-shedding hours. You won’t have to do anything or ever worry about load shedding. Nothing is being done manually, as the AlphaESS keeps a record of outages and with machine learning of the load shedding patterns over time, it keeps batteries charged. It ensures you have maximum availability of power at all times.