Frequently Asked Questions
Questions about Alpha ESS
This is a very legitimate question and has been asked by many of our customers as they compare our batteries with other solar solution providers. Safety is our prime focus and that is why we provide reliable and the safest Lithium-ion chemistry. When it comes to lithium-ion batteries always consider the following things:
Metal Can Housing:
We use a metal can housing compared to others who use cheap alternatives such as cylindrical, polymer pouch or plastic cells. Metal Cans provide the highest physical protection by having a millimeter thick casing on each cell.
AlphaESS has an energy management system that has the central control of the entire system. It protects the batteries because the software will not allow overcharging and exports the excess solar to the Grid. Other cheap alternatives do not have this software and cause the batteries to overcharge thus there is loss of energy.
Every battery module comes with a battery management system. This is the front line software defense against electrical abuse. BMS monitors every parameter of the cells from their charging to the temperatures and ensures that the safe operating ranges are ever crossed. Safety in design has been always prioritized in our systems. Other companies have pirated BMS and do not have any fail safe operations thus suffering from incidents such as Batteries explosion and catching fire which does not only cause damage to the system, your property but could also be fatal.
Our system exposes no wires, vents or emits any fumes making it possible to be installed in areas frequented by children or toddlers. While other companies, no matter how much they claim their systems will add value to the interior design but in fact, that is a lie and they’d tell you at the time of the installation to install the system at a place which is not frequented by children. Other companies systems are not recommended to be installed in the living room or bedrooms because of excessive noise. They would also recommend you install it at a cool place to avoid heating of the batteries whereas our system has noiseless cooling technology, dust, and water-resistant certifications, and can be installed anywhere inside or outside the house.